One of our core values is to build long lasting relationships with our families. It’s important for us to help connect young families and help educate others in the prevention and treatment of head shape asymmetry. If you would like to speak to a family who has been through a similar process with their little one please ask one of our practitioners during your visit or alternatively send us an email and we would be happy to connect you. Below are a few stories from families we’ve supported.


Elizabeth and Tina first noticed that their triplets were showing signs of head shape asymmetry around 3 months old. They followed recommendations for at-home exercises, such as lots of tummy time and repositioning techniques. However, it wasn’t enough to correct their babies’ head shapes, and so they started looking into treatment with cranial bands.

A family member was already familiar with the ROKband Pediatric Headshape Clinic, having received head shape treatment for her two children at our New Westminster location. She recommended that Liz and Tina come into our clinic for more information. “She said that prices were very similar across the board, but that the team there were the best- and she was right!”

At first the family was a little nervous about introducing three little ones to a new world of living with a ROKband on their heads. But, after meeting with Jason and Nicole for their initial assessment, their minds were put at ease. They learned that most babies adjust to wearing a ROKband quite quickly, and many don’t even notice they are wearing it at all! Luckily, all three little ones were very accommodating to the whole process. “There really was no adjusting to the ROKbands. We put them on, and the kids went on with their day like nothing new (except they looked super cute with their new gear)!”

Forrest, Kennedy, and Asher each had different areas of flatness to correct, so each received a ROKband with a different opening design. It was exciting to have one family in treatment with us with three unique head shapes! Each triplet also had a different length of treatment with us. Forrest had the shortest treatment length, at just over 4 weeks. Kennedy was next, with a total treatment time of 10 weeks. Asher was the final graduate, with a treatment time of just over 16 weeks.

It was bittersweet to say goodbye to these three little ones, who were always such good sports at the clinic. But we are so proud of how far they have come, and are so pleased with the results from their ROKband programs! Here is what Liz and Tina had to say about their experience working with the ROKband Pediatric Headshape Clinic:

“We couldn’t be happier with the entire process and the results. Our friends and family already know where to go if their babies need similar treatment! Seeing how cute and comfortable our trio looked in their ROKbands, compared to the old-school giant foam ones, makes it an obvious choice. We are so glad we made the choice, and that our babies have perfect little heads to show for it! Plus, they loved all the extra attention they got from the best, most caring and knowledgeable team ever!! If you have any doubts, talk to them. They give you all the information you need to make the right choice for your kids with absolutely no pressure. You 100% will not regret seeking treatment for your little one at the ROKband Pediatric Headshape Clinic. Thank you for everything!! You guys are the best there is!!”


In the womb Alfred spent most of his last trimester in one position, this lead to one side of his neck developing with very tight muscles meaning most of his time after birth was spent looking (and sleeping) to his right. This, unknown to us, was called Torticollis.

The flat spot on the back right of his head, technically called plagiocephaly, started to develop early because of the consistent pressure he was placing on his skull with his ‘Zoolander’ napping tendencies. We hadn’t even realised any of this was happening until it became obviously misshapen! So after a Torticollis diagnosis the Doctor referred us to the Kids Physio Group. They were fantastic and gave us customized exercises to bring his neck back to neutral. Unfortunately his Torticollis was not improving fast enough to slow down his growing flat spot so we were then referred to The ROKband Pediatric HeadShape Clinic.

As a new mum I was exhausted and emotional and just wanted the best for Alfred. I was skeptical of having a head band fitted, but Jason from the clinic was amazing and never put any pressure on us to make decisions. He simply educated us, making us feel informed, reassured and in control. After a few weeks of monitoring Alfred’s head had got progressively worse and we decided to go for the helmet. Jason used a 3D scan of his head to 3D print the head band, it was amazingly light, small and fitted his head like a glove. Alfred took to it straight away and never had problems with discomfort or sleeping, which as we were using it full time we were really worried about. Within weeks his head was getting back to shape! Unfortunately Alfred had quite a soft head so keeping it that way took a little more effort, but 5 progressively larger helmets and 9 months later Alfred has a beautiful little head!

Rebecca, Alfreds Mum


At three months of age we, Luke’s parents’, noticed Luke to be favoring one side and to be developing a slight flat spot on his head. After much Google research, we decided it was potentially torticollis and that he was developing a flat head. Like any good, first-time parents we booked a doctor’s appointment to investigate further. Continually we were dismissed as being first-time parents and that the issue would resolve itself.

We were persistent and were able to seek out both a physiotherapist and an osteopath to assist in strengthening Luke’s neck; torticollis was not the issue it turned out, thank goodness! However, the flat spot seemed to remain. We were not sure if we were being paranoid or if there truly was an issue. As we were currently living abroad at the time, we managed to see a German Specialist who was able to confirm that Luke’s head had an 8 mm difference. Finally we were taken seriously. Sort of. The medical profession will only intervene at 10 mm difference. We were moving back to Canada shortly and were out of luck.

As time passed in Canada, we continually felt something to still be off. We felt that there must be a way to resolve Luke’s flat spot but were not being met with any positive responses. Upon further Google research, we found Dr Goodnough, of which we are so very thankful for. I wish we had the opportunity much sooner (at 3 months of age) so that we might have effected greater change for Luke. He has now had his helmet for two weeks. He loves his helmie as he thinks it is a hockey helmet, which he loves. I look forward to seeing his positive progress.

Michelle, Lukes Mum


I noticed Finnegan’s head was always positioned to the left as soon as we arrived home from the hospital. At 3 weeks of age his paediatrician confirmed a diagnosis of right torticollis and we started physiotherapy and osteopathy soon afterwards. Despite these therapies, diligent repositioning, use of a mimos pillow and tons of tummy time his head shape continued to worsen. By 9 months of age I knew I had done everything I could on my own to help Finnegan and I began to research other options to help out. I came across the pediatric headshape clinic and immediately began connecting with other parents who had used the snugKap cranial band, as well as other orthotists in the field. As my research progressed I was quickly convinced that this was the product for us! I was determined to not lose the progress we had made fixing his torticollis by plunking something heavy on his head, so I was so pleased to see how lightweight this product is compared to other products on the market. I also loved how ventilated the product was, considering it was summer and Finnegan already had a sweaty head! The final push was the anecdotal reports from other parents on the quick timelines for progress and how well the snugkap was tolerated. Okay and I’ll also admit that I thought it looked way cooler than the traditional helmets on the market!


We booked an appointment the same week with Anna at the Burlington location. She scanned Finnegan’s head and went through the numbers and all the options with me. I love how there was no tough sell and that the appointment focused on what I felt was best for Finnegan. I ordered our helmet that day and was so pleased on the quick turn around timeline of a week to receive it. Given Finnegan was now 9.5 months we had no time to lose!  Finnegan started with his graduated wear schedule and easily hit his groove with it on. I was exceptionally pleased that it did not interfere with his habit of sleeping through the night!! We diligently wore it for the 23 hours a day and our biggest issue by far was Finnegan’s messing eating….luckily the helmet is very easy to clean! At our one month check in appointment I was so pleased to see exceptional progress.

We ended up getting a second helmet after Finnegan’s head grew, which is conveniently included in the initial price. And at 7 weeks in our numbers had gone from moderate-severe to within the normal range! I was absolutely blown away at how quickly this all occurred, especially as Finnegan was older. I was really expecting we’d be in a helmet for a long time. I kept it on another month out of fear of regression from sleeping, although Anna did reassure me it was unlikely at his age. All in we were done in 11 weeks. And ultimately we achieved correction of his misaligned ears, which was one of my biggest concerns.

I’m so incredibly pleased with the whole process and how Finnegan’s head looks. I’m glad I committed to the drive to Burlington, even though we live much closer to some other places offering traditional helmets. A huge thank you to Anna and Jason (and the entire pediatric headshape team) for all the work that you do!

Amanda Lee, Finnegan’s mom


Around 6 months, we noticed that our daughter Lucy’s head was getting flat on one side. We weren’t sure if it would correct itself eventually so we waited for a few months. But over time, it just didn’t seem to be improving. At 9 months, we brought her into the Pediatric Headshape Clinic where Jason did a scan of her head. The scan showed that immediate correction was necessary.

When I showed up to our next appointment, Jason had already 3-D printed the helmet (so cool!) and Lucy then had to wear it 23 hours a day. Within 3 weeks, we could already notice a visible difference in the shape of her face and by 5 weeks, Lucy’s head shape had already been corrected to the point that she only needed to wear her helmet at night.

We’re grateful that Lucy got the help that she needed so quickly. Through talking with the team, I learned that a flat head can have long-term negative consequences, impacting the functioning of the child’s vision, jaws, and ears. We appreciated the support and education that we received from both Jason and Nicole and have been pleased with how quickly Lucy’s head corrected.

Kristin and Brian Vandegriend



This is Mila at just 6 months old! She had been wearing her helmet for 8 weeks and was already showing massive improvement to her head shape! We are helping Mila reshape her head, she has plagiocephaly with brachycephaly, this is when the back of an infants head is more flat than usual and particularly on one side. This can be caused by sleeping on your back or prolonged external pressure to your head from excessive time in strollers, swings and car seats.