At ROKband Pediatric Headshape Clinics, we are committed to providing a safe environment for our families to continue or begin their essential care. Given our unique patient care, with regard to our window to treat, we are fully dedicated to ensure our doors stay open to serve your family. We have always been driven to provide world class care, and this has not changed during COVID-19. Rest assured, our processes, policies and patient care meet or exceed current guidelines recommended by Health Canada and WHO.
HOW YOU CAN HELP
Arrive on time
Do not arrive with symptoms (we don't want to be put in a position to turn families away, but we will as the repercussions of an infection could be devastating to so many of our families and staff).
Take advantage of Virtual Follow-Ups. This is a safe way to monitor progress without sacrificing patient care. If you have concerns, we are always happy to see you in person.
Patience and understanding. We are so thankful to be able to serve our families during this time. There are new challenges and sometimes that comes with delays. We're working hard to communicate with our families at the highest level but there may be delays as we look to provide the highest possible care for every family.
For everyone's safety, please do not offer to shake hands or embrace your clinician.